Behind the Brand

Lisbon, Portugal

Convent Square Hotel

Vignette Collection · IHG Hotels & Resorts

Who runs this hotel?

Three different companies can sit behind one hotel. How this works

OperatorThe company responsible for the hotel's day-to-day operations — hiring and training staff, service, food and beverage, housekeeping and revenue management. It can be different from both the owner and the brand.
PHC Hotels – Portuguese Hospitality Collection

Not the brand company — Vignette Collection supplies the name; PHC Hotels – Portuguese Hospitality Collection runs the hotel.

BrandThe name on the door. The brand company sets standards and supplies the reservation system and loyalty programme — but it does not always run the hotel itself.
Vignette Collection · IHG Hotels & Resorts
Likely operatorLast checked 2026-08-13· Brand officialView evidence
  • OperatorBrand official

    IHG's official release names the owner as PHC Hotels – Portuguese Hospitality Collection and describes it as 'a highly experienced national hotel management group'. PHC redeveloped the property, which opened in 2023.

    ihgplc.comretrieved 2026-08-13

Same brand. Different people running it.

Vignette Collection hotels side by side — the operator column is where they differ.

Compare all Vignette Collection hotels →