Behind the Brand

Los Angeles, United States

Hotel Figueroa

The Unbound Collection by Hyatt · Hyatt Hotels Corporation

Who runs this hotel?

Three different companies can sit behind one hotel. How this works

OperatorThe company responsible for the hotel's day-to-day operations — hiring and training staff, service, food and beverage, housekeeping and revenue management. It can be different from both the owner and the brand.
Highgate

Not the brand company — The Unbound Collection by Hyatt supplies the name; Highgate runs the hotel.

BrandThe name on the door. The brand company sets standards and supplies the reservation system and loyalty programme — but it does not always run the hotel itself.
The Unbound Collection by Hyatt · Hyatt Hotels Corporation
High confidenceLast checked 2026-08-13· Operator officialView evidence
  • OperatorOperator official

    Highgate is explicitly associated with this property by the cited official portfolio or reliable Tier 2 source.

    highgate.comretrieved 2026-08-13

More hotels operated by Highgate

Same brand. Different people running it.

The Unbound Collection by Hyatt hotels side by side — the operator column is where they differ.

Compare all The Unbound Collection by Hyatt hotels →