Behind the Brand

New York City, United States

The London, a Luxury Collection Hotel, New York City

The Luxury Collection · Marriott International

Who runs this hotel?

Three different companies can sit behind one hotel. How this works

OperatorThe company responsible for the hotel's day-to-day operations — hiring and training staff, service, food and beverage, housekeeping and revenue management. It can be different from both the owner and the brand.
Northwood Hospitality

Not the brand company — The Luxury Collection supplies the name; Northwood Hospitality runs the hotel.

BrandThe name on the door. The brand company sets standards and supplies the reservation system and loyalty programme — but it does not always run the hotel itself.
The Luxury Collection · Marriott International
High confidenceLast checked 2026-08-13· Professional employment platformView evidence
  • OperatorProfessional employment platform

    Hospitality Online lists The London, a Luxury Collection Hotel, New York City job postings as posted by Northwood Hospitality (2 matching job card(s)); the hotel name matches the database property exactly, supporting the named day-to-day operator.

    hospitalityonline.comretrieved 2026-08-13

More hotels operated by Northwood Hospitality

Same brand. Different people running it.

The Luxury Collection hotels side by side — the operator column is where they differ.

Compare all The Luxury Collection hotels →